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How to check/reckognize slow loading video ?

Does jwplayer have tools,methods, etc. to check/reckognize slow loading video ?
We use jwplayer 6, we are ready to update it, if that solves problem.
Our users complain, that video is slow loading.

4 Community Answers

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Donni

JW Player Support Agent  
0 rated :

Do you have a link to an example we could take a look at?

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warobushek

User  
0 rated :

Thank you for reply!
That video-content is only for payed access. I can send you login/password in private message/email. Please, say how ..

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warobushek

User  
0 rated :

any answer ?? ..

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Donni

JW Player Support Agent  
0 rated :

We offer e-mail support to all of our premium customers. Just click on SUPPORT > CONTACT SUPPORT in your JW Dashboard. Otherwise I’d advise you to make a publicly accessible test page that we could take a look at.

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