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This is my first posting on here so forgive me if it has been answered previously but I couldn't find it by searching.

We are using JW Player 5.6 on our university site and recently people have not been able to play our videos if they use Firefox. So we'd like to update the version of JW Player that we use. We use it to embed YouTube videos and also to embed self-hosted mp3 files.

Could someone point me in the right direction to be able to find the instructions to update the version of JW Player that we use.
thank you

1 Community Answers


JW Player Support Agent  
0 rated :

Using the new version requires you to sign up here.

Once you have an account, you go to the License Keys & Downloads link on the front of your JW Dashboard.

First instructions on how to embed the JW Player click here.

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