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AWS and JWplayer


There does not seem to be a straight forward instruction(s) on uploading an mp4 into an S3 bucket, also using cloufront on AWS. I know there is a lot of information, but it seems dis-jointed and poorly written.

All I want to do is play an mp4 from the AWS S3 bucket but when I spend hours trying to figure this out, on both the JW player and the AWS sites I have to give up! Does anyone know where I can get an article on just AWS and JWplayer, without all the confusing, ambiguous and vague instructions?

3 Community Answers


JW Player Support Agent  
0 rated :

Hi, there.

My name is Alex and I am one of the Support Engineers at JW Player. I will be more than happy to assist you with your questions.

We do not have any documentation, nor do we provide assistance for uploading content to any external web host. You would have to contact Amazon Web Services for assistance. As long as you’re able to store your content somewhere and have a URL to your actual MP4 file, you should be able to use it with our player.

Please let me know if you need any more help or have any other questions.

Thank you!


0 rated :

I'm with you on this. Had a friends set up my AWS account and took me a few days to figure out Wowza but I'm able to test the players on Wowza to see my stream. Now when it comes to JW I'm completely in the dark. I've done search after search without a question answered. Seems as if this is catered to those that know everything about players already. Wish they would have a hands on approach and a detailed walk through.


JW Player Support Agent  
0 rated :

Hi, Anthony.

If the stream is playing fine in one of Wowza’s players, but not in ours, can you please provide a URL to the stream so I may take a look?

Thank you.

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