Why JWplayer not work on Android mobile devices in FireFox browser ?
for Ex: your own video on following pages
https://www.jwplayer.com/products/jwplayer/
https://www.jwplayer.com/products/jwplayer-ads/
Thanks
Hi, Don.
My name is Alex and I am one of the Support Engineers at JW Player. I will be more than happy to assist you with your questions.
Our player does not officially support Firefox for Android. The main reason why our player does not work on it would be its lack of native support for MP4s or HLS streams. This explains why the players on the pages you linked to do not work, because they are serving HLS streams with MP4’s as a fallback, but Firefox for Android can’t play either.
You can read more about the browsers and devices we support, along with the media formats supported in those browsers and devices, on the following support articles:
Browser & Device Reference
Media Format Reference
Please let me know if you need any more help or have any other questions.
Thank you!
