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Player in IE 11 does not work but in Edge work

I was experimenting in different browsers and found this problem:

"Unable to get property 'jwplayer.volume' of undefined or null reference"

player does not work on IE 11, but unique on Edge works.
I am so confused what should I do? Is this an issue of IE or on jwplayer

1 Community Answers


JW Player Support Agent  
0 rated :

Hi, there.

The player found at works fine for me in both IE 11 and Edge, with no errors printed to the console. If you are still experiencing this issue, can you try clearing your browser cache in IE?

Please let me know if you need any more help or have any other questions.

Thank you!

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