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Missing volume control and HD options in tablets and mobiles


I'm using JW player in my project. Its performance is awesome. But one thing that I would like mention regarding JW player. "Volume control and HD options" are available in web but I'm unable to see them in "Tablets and Mobile" devices. Please suggest me about the two options

1 Community Answers


JW Player Support Agent  
0 rated :

Hi, there.

My name is Alex and I am one of the Support Engineers at JW Player. I will be more than happy to assist you with your questions.

On mobile devices, volume controls will not appear because the volume is controlled by the buttons on the device itself. Also, our player has to hand off some of the playback responsibility of content on mobile devices to the native media player on those devices. Since those media players do not allow you to manually change the quality of the stream, this is why you won’t see the HD button either.

Please let me know if you need any more help or have any other questions.

Thank you!

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