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JW Player 7 | Google Chrome | Flash plugin failed to load

I have a self-hosted JW 7 Player embedded in a simple webpage, but when I view it in Google Chrome it renders for approximately 3 seconds before updating to display 'Flash plugin failed to load' (Image here:

JW Player v7.3.4
Chrome v48.0.2564.116 (64-bit)
Abode Flash player v20.0.0.306 (Image here:

JW Player initialisation code:
playlist: [{
sources: [{
file: 'rtmp://'
file: ''

This is working correctly in Safari on both my Macbook and my iPhone and I have confirmed the RTMP stream is working using VLC Player.
(Firefox and Opera display 'Error loading player: No playable sources found')

Is anyone else having similar issues?
How can I fix this?

Thanks :)

2 Community Answers


0 rated :

This was my fault. I'm using Ruby on Rails and had included the dependancies in a way that meant jwplayer.flash.swf was not being loaded.


JW Player Support Agent  
0 rated :

We’re glad you got it working, Elliot!

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