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JW Player 7 | Google Chrome | Flash plugin failed to load


I have a self-hosted JW 7 Player embedded in a simple webpage, but when I view it in Google Chrome it renders for approximately 3 seconds before updating to display 'Flash plugin failed to load' (Image here: https://drive.google.com/file/d/0B0Xo0_914HqFeVlRMXNBOGczd2c/view)

JW Player v7.3.4
Chrome v48.0.2564.116 (64-bit)
Abode Flash player v20.0.0.306 (Image here: https://drive.google.com/file/d/0B0Xo0_914HqFa1gxeHdaQWpYeU0/view)

JW Player initialisation code:
jwplayer("player").setup({
playlist: [{
sources: [{
file: 'rtmp://52.17.152.7:1935/vod/sample.mp4'
},{
file: 'http://52.17.152.7:1935/vod/mp4:sample.mp4/playlist.m3u8'
}]
}]
});

This is working correctly in Safari on both my Macbook and my iPhone and I have confirmed the RTMP stream is working using VLC Player.
(Firefox and Opera display 'Error loading player: No playable sources found')

Is anyone else having similar issues?
How can I fix this?

Thanks :)

2 Community Answers

e...

User  
0 rated :

This was my fault. I'm using Ruby on Rails and had included the dependancies in a way that meant jwplayer.flash.swf was not being loaded.

Alex

JW Player Support Agent  
0 rated :

We’re glad you got it working, Elliot!

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