Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Stop using JW player

I want to stop using JW player because we don't use it anymore. How can I stop the automatic paying by creditcard?

Jaap Boelens

1 Community Answers


JW Player Support Agent  
-1 rated :

You should see a Cancel Subscription link on the Account > Billing page in your account dashboard, but I have manually removed the auto-renewal on your subscription. Your account will remain active until March 14 and your credit card will not be charged again.

May I inquire why you canceled your subscription? We always want to improve our product, so we appreciate any feedback or comments you may have.

This question has received the maximum number of answers.