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I uploaded a very clear mp4 file of about 500mb roughly 1000 by 500 px. Playback seems to be blurring the clarity of the video. I set it at 16:9. At small size (480) it looks fine but on full screen desktop, it's quite blurred. Is there a way to set the size, specifically for desktop at the large size, and have it respond to the viewport size as needed?


2 Community Answers


JW Player Support Agent  
0 rated :


Do you have a sample of the embed that we can look at? You can specify the stream by tagging on the embed link in your dashboard. But this can depend largely on the resolution of the file. 1000×500 is a little below standard HD.


Randy Lemoine
Primary Support Engineer
JW Player Support Team


0 rated :

Randy I hadn't seen any email notifying me that you had replied, thus my lack of reply. I was only made aware of your reply by Alex at JW who notified me that you had replied.

In any event, you can see the original mp4 here:

You will notice the "ticker" font on bottom is comprised of dots. With the JW embed, these dots are gone and the overall video is blurry.

Compare it to the JW Embed here:


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