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Non-Linear/Overlay not working on HTML5 player


I have setup the following player with an overlay ad that works fine on the flash player. However, when you disable flash, the call is made via the tag, but the player does not load the creative.

Any ideas why this might be happening or how to fix it?

Thanks!

3 Community Answers

Oliver

User  
0 rated :

I forgot the link! Here is the player setup to play overlay:
http://coullwebsdk.herokuapp.com/jw-test.php

Todd

JW Player Support Agent  
0 rated :

I was able to reproduce the same error on my side, so I am escalating this to our engineers. I will be sure to update you when I hear back from them.

Todd

JW Player Support Agent  
0 rated :

We do not support the way that your ad tag is nesting creatives. Your ad tag is defining a second creative, which is not supported by our player. We fall back based on the mediafile within a single creative. So for example:

Yes!
Creatives > Creative 1 > mediafile1.swf
Creatives > Creative 1 > mediafile1.js

No!
Creatives > Creative 1 > mediafile1.swf
Creatives > Creative 2 > mediafile2.js

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