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poster image

Unable to upload poster image of video

2 Community Answers


JW Player Support Agent  
1 rated :

Hi, there.

Can you please elaborate? I’m able to upload a custom poster image just fine on my account.

What piece of content on your account are you having issues uploading a poster image for?


3 rated :

Poster images are not saving on the Jwplayer platform dashboard. Please help.

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