![](https://secure.gravatar.com/avatar/c0b54267e8eaecbc98509b6ac5666105?rating=PG&size=50&default=https%3A%2F%2Fcdn.desk.com%2Fassets%2Funknown_user_50-8ad5644bbe6b1bd7454f2ea465f782bd.png)
poster image
Unable to upload poster image of video
Unable to upload poster image of video
Hi, there.
Can you please elaborate? I’m able to upload a custom poster image just fine on my account.
What piece of content on your account are you having issues uploading a poster image for?
Poster images are not saving on the Jwplayer platform dashboard. Please help.