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Wrong SSL certificate supplied in your CDN


Hello Technical support,

I'm currently receiving "net::ERR_INSECURE_RESPONSE" in the Console in Google Chrome. The resource it's trying to load is https://p.jwpcdn.com/6/12/skins/glow.xml (among other on the same domain https://p.jwpcdn.com ). If you navigate to https://p.jwpcdn.com, your browser should present you with an SSL error stating that this server could not prove that it is p.jwpcdn.com; its security certificate is from *.longtailvideo.com. Your CDN's SSL setup is misconfigured and because of this the player embedded on websites will fail to function because it can't load its resources (in this case; a skin file). Please replace the SSL certificate on the CDN with one for the Common Name (CN) "p.jwpcdn.com".

Regards,

Jelle Dekker

2 Community Answers

Todd

JW Player Support Agent  
0 rated :

Thank you for bringing this to our attention. I will escalate this internally and have the team fix this as soon as possible.

Todd

JW Player Support Agent  
0 rated :

You should not be linking directly to those cloud-hosted skins. You should be able to load the glow skin with just skin: ‘glow’ in your JW6 setup.

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