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Communication

Why has JW failed to provide a phone number to properly provide support to their customer base?

My understanding is the product is some of the best and yet the ability to secure support seems to be some of the worst.

1 Community Answers

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Donni

JW Player Support Agent  
0 rated :

We currently do not provide phone support at this time. We do provide e-mail support to Premium subscriptions and above.

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