Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

[7.3.0-beta] Poster images broken?

I have been testing JW7 v7.3.0-beta, and have noticed some strange behavior with regards to poster image handling.

In an application built for v7.2.4, the image display works as you'd expect (has worked this way since v6.0) -- but testing v7.3.0, I have found that the poster image only seems to be working if it's associated to the FIRST item in a playlist.

Before, you could load a playlist, associate alternate post images with a given playlist item, and upon issuing stop() in 'beforePlay' event, the correct poster image would be presented.

In v7.3.0-beta, all you see is black :(

The only workaround I have found so far is reloading a solitary playlist, such that the poster image in question is tied to the _first_ item in the playlist. I would definitely consider this behavior a bug, but want to know if it's already been identified or accounted for before filing an issue at GitHub.

Thoughts?

4 Community Answers

Up Down

webmaster

User  
0 rated :

After thinking through this some more, I am convinced this behavior is indeed a bug. Further, I did not see any existing issues reporting it, and felt a working example would be required to best explain this behavior.

See Issue #1056 here https://github.com/jwplayer/jwplayer/issues/1056 with a link to a working example.

Up Down

Alex

JW Player Support Agent  
0 rated :

Hi, there.

My name is Alex and I am one of the Support Engineers at JW Player. I will be more than happy to assist you with your questions.

I have reproduced your issue and it does look like it has only started happening in 7.3.0. I will escalate this to our Engineering team to see what they say. As soon as I hear back, I will let you know.

Thanks.

Up Down

Alex

JW Player Support Agent  
0 rated :

Hi, there.

I have heard back from our Engineers who believe that your issue is related to a change in autoplay functionality that they put into 7.3.0 which would cause the player to not load the poster image for a video if it autoplays. They have filed the issue in their bug tracking system to take a look at for a fix in a future release. You can keep an eye on our JW 7 Release Notes page as we post release notes and bug fixes with every new update.

Please let me know if you need any more help or have any other questions.

Thank you!

Up Down

webmaster

User  
0 rated :

Thanks, Alex! Looking forward to that release so we can jump to the v7.3.x codebase.

This question has received the maximum number of answers.