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Downloading a self-hosted JWplayer demo

I have used your player as an example for my students to create a demo fallback on HTML5 video. It seems that neither one of us can sign in or create a new user account to get the free version of JWPlayer. This is unfortunate since we have been successfully utilizing your player with the watermark earlier. Can this issue be fixed or do we need to turn to another solution?
Thanks! Regards, Jonna Eriksson (Metropolia UAS, Finland)

1 Community Answers


JW Player Support Agent  
0 rated :

Hi, Jonna.

My name is Alex and I am one of the Support Engineers at JW Player. I will be more than happy to assist you with your questions.

If I am understanding you correctly, you are trying to create a Free account by clicking the “Free” button on, but are experiencing an issue? If so, are you receiving any error messages? What is the email address you are trying to use to register?

Please let me know. Thanks.

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