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m3u8 multi audio problems

We have premium version of JW player. When we try to stream tv translations from our server we getting .index.m3u8 like this:

#EXTM3U
#EXT-X-MEDIA:TYPE=AUDIO,GROUP-ID="aac",NAME="eng 1",DEFAULT=YES,AUTOSELECT=YES,LANGUAGE="eng"
#EXT-X-MEDIA:TYPE=AUDIO,GROUP-ID="aac",NAME="rus 2",DEFAULT=NO,AUTOSELECT=YES,LANGUAGE="rus",URI="tracks-2/index-1454785200-7200.m3u8"
#EXT-X-MEDIA:TYPE=AUDIO,GROUP-ID="aac",NAME="lit 3",DEFAULT=NO,AUTOSELECT=YES,LANGUAGE="lit",URI="tracks-3/index-1454785200-7200.m3u8"
#EXT-X-STREAM-INF:AUDIO="aac",RESOLUTION=1024x576,BANDWIDTH=1521000
tracks-4,1/index-1454785200-7200.m3u8

How to solve a problem that default audio track is coming with video file. Jw player detects only two tracks. From the same file Grind player playing three tracks english, russian and lithuanian

5 Community Answers

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Alex

JW Player Support Agent  
0 rated :

Hi, there.

My name is Alex and I am one of the Support Engineers at JW Player. I will be more than happy to assist you with your questions.

We definitely do support multiple audio renditions within HLS manifests, so I’m initially not quite sure that isn’t working for you. Can you please give me a link to a page where you have the affected player installed?

Thank you.

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Linas

User  
0 rated :

There is a link to demo user http://plius.tv/ziureti-televizija-internetu/. On the channel „film zone“ there must be 3 audio channels but we get only 2 audio tracks.

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Alex

JW Player Support Agent  
0 rated :

Hi, there.

When I go to your link, I’m receiving a message that my IP address is not within your Plius.tv supplier network. Please advise.

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Linas

User  
0 rated :

Working stream http://plius.tv/testas.html

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Alex

JW Player Support Agent  
0 rated :

Hi, Linas.

When I look at your player, I am seeing audio choices for “lit 2” and “eng 3”. When I look at the contents of the manifest of your HLS stream, this is what I’m seeing:

#EXTM3U
#EXT-X-MEDIA:TYPE=AUDIO,GROUP-ID="aac",NAME="rus 1",DEFAULT=YES,AUTOSELECT=YES,LANGUAGE="rus"
#EXT-X-MEDIA:TYPE=AUDIO,GROUP-ID="aac",NAME="lit 2",DEFAULT=NO,AUTOSELECT=YES,LANGUAGE="lit",URI="tracks-2/index.m3u8"
#EXT-X-MEDIA:TYPE=AUDIO,GROUP-ID="aac",NAME="eng 3",DEFAULT=NO,AUTOSELECT=YES,LANGUAGE="eng",URI="tracks-3/index.m3u8"
#EXT-X-STREAM-INF:AUDIO="aac",RESOLUTION=1024x576,BANDWIDTH=1668000
tracks-4,1/index.m3u8

Since there is no URI set for the Russian track, that choice will not be available to select.

Please let me know if you need any more help or have any other questions.

Thank you!

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