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JWP7: seek throws error: Error calling method on NPObject

Hi,
we want to start playing video from given time, it's similar usecase on solution as described in https
://support.jwplayer.com/customer/portal/articles/1439375
We are calling playerinstance.seek(60) on ready event or on some user actions after player is ready.

Our source is HLS stream, so it's in most of desktop browsers played in flash player.
It works for us with JWP6 (try some links in tab Kapitoly/Textový přepis at https://www.mojemedicina.cz/pro-studenty/osobni-rozvoj/komunikace-a-emoce/), but now with JWP7, it throws error: Error calling method on NPObject!
How we can fix it? Any ideas? Thanks!

3 Community Answers

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George

JW Player Support Agent  
0 rated :

Could you send me the test page with JW7 that is having the issue?

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registry

User  
0 rated :

I have the same problem, what's the fix?

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George

JW Player Support Agent  
0 rated :

In most cases you should use player.on(‘firstFrame’,function(){ player.seek(200); });

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