Poster Image upload
I can't upload a poster image on my vidéo. the image disappears after 30 secondes.
It wasn't a problem for the video i add in novembre.
Can you help me?
1 Community Answers
Randy
JW Player Support Agent
0
rated :
Hello,
We recently upgraded our database on the backend. Can you please try this once again to see if the thumbnail issue persists?
Randy
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