Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB


Hello, i am interested in your player but i need to know that it will work for me before buying it. Do you have a trial version for me to test/confirm? I have tried your free version but that didn't work and you also noted in the message below (to a developer that i am using) that the paid version would be required. As you can guess/understand, i can't afford to pay for something unless i know it will work as i require. Thank you in advance for assisting with this. Here are the messages already sent about this:

Hi Bhaumik,

Thanks for contacting JW Support. I’m Donni, one of the Support Engineers at JW Player.

Yes you would need a Premium subscription in order to stream HLS content. It would also entitled you to e-mail support. Please let me know when you have purchased it so I can provide further support to you.



One of my client is looking to show live streaming on his website for the CNN News. I have did some research on that.

I have been able to setup the streaming on iframe, but when I do it with the code. It does not works under free account.

So we needs to buy premium subscription to play live streaming on our website using JW Player? Can you please guide me with more details.

Thank you,


1 Community Answers


JW Player Support Agent  
0 rated :

Hi George,

Your developer can use our JW Player Stream Tester in order to test our player with HLS streams.

This question has received the maximum number of answers.