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ad is not playing

Hello,

My dashboard is updated with version 7, i have created a new jwplayer 7 player with my license key, but ad is not playing, and when i click right mouse on player i see that "About JW Player free 7.1.5" , but i have ad edition licence,

Regards

3 Community Answers

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Admin

User  
1 rated :

Testing

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Todd

JW Player Support Agent  
1 rated :

I see your payment plan ended in August, so I will forward your inquiry to our Billing team so they can start a new subscription for you.

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vikash

User  
0 rated :

Hi Todd,
Can you please cross check and let us know. I can see we have JW Player Ads Monthly subscription.

If there is any discrepancy. Do let us know.

This question has received the maximum number of answers.