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OnMeta event is not working across mobile browsers

I'm trying to get HLS stream's meta information i.e. bandwidth, bitrate etc. with JWPlayer 6.11 but it seems that meta event is only expected to work in Desktop browser as for mobile browser in HTML5 mode i.e. Mobile Safari or Android Chrome I'm getting NULL wherease it works fine with Desktop browsers.

If there are such limitations, Can you point out the reference documentation as I havent come across about such limitation but with testing I came to conclusion that onMeta event will not work with Mobile browsers.

Switching to JW7 too doesnt resolve it.

1 Community Answers


JW Player Support Agent  
-1 rated :

Hi, there.

On mobile, we hand off playback of the content to OS’s media player so our player cannot broadcast the metadata. We do not have specific documentation stating such, besides the “Metadata” section of our JavaScript API support article stating that the .on(“meta”) is not supposed to be used in production.

Please let me know if you need any more help or have any other questions.

Thank you!

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