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Live streaming can't play on Samsung Smart TV browser


We have upgraded our player to JWplayer7, but when we use Samsung Smart TV browser to open our Live streaming page, we got black screen with the message "error loading player : no playable sources found". Here is the testing page: http://www.sinovision.net/ceshi.htm

5 Community Answers

mark

User  
-1 rated :

Smart T's, game consoles etc have poor media playback, you should just give up right now and don't waste your time.

mark

User  
1 rated :

^^ I should have said poor browser media support.

Alex

JW Player Support Agent  
-1 rated :

Hi, there.

We do not support our player on Smart TVs due to the varying range of media support between manufacturers and models.

Please let me know if you need any more help or have any other questions.

Thank you!

web

User  
1 rated :

The live streaming works fine on Samsung Smart TV browser when we use JWplayer 6. After we upgraded to 7, it cannot play. Please see the testing pages with different players:
the JWplayer 6 testing page: http://www.sinovision.net/ceshi1.htm
the JWplayer 7 testing page: http://www.sinovision.net/ceshi.htm

Alex

JW Player Support Agent  
-2 rated :

Hi, there.

As I’ve previously said, we do not provide support for using our player on any Smart TV. When using our player on non-supported devices, your mileage may vary. Some things may work in some places or some times, and not work in others.

Please let me know if you need any more help or have any other questions.

Thank you!

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