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How to allow the player to automatically play on the Apple phone using the horizontal screen

hi,
I have JW Player Premium,and now I use jwplayer 7.1
1, How to allow the player to automatically play on the Apple phone using the horizontal screen ?
2, When the HUAWEI phone comes with browser playback, the emergence of the phenomenon of green screen ,why?
this is my demo: http://x.cqccn.com/MPORTAL/live/play?serviceID=1

1 Community Answers

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Alex

JW Player Support Agent  
0 rated :

Hi, there.

My name is Alex and I am one of the Support Engineers at JW Player. I will be more than happy to assist you with your questions.

1. There is no current way to automatically start media playback on iOS. This is a limitation imposed by Apple.
2. On the Huawei phone, what version of Android are you running and on what browser are you seeing the issue? Please note that we do not provide support for our player in any other Android browser besides Chrome.

Thank you.

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