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JwPlayer style breaks after few seconds of inactivity after page load sometimes.


Hi

I am using jwplayer 6. I am facing an issue on my live site "muzicvue.com". When page and player loads completely, the player style breaks sometimes after few seconds of inactivity on page. This issue affects player's play button, seeking bar and full control bar.

Here is the screenshot of issue that I am facing.
http://muzicvue.com/Screenshot_5.png

3 Community Answers

Alex

JW Player Support Agent  
0 rated :

Hi, there.

Can you please give me a link to a page where you have the affected player installed?

richieb2011

User  
0 rated :

Hi

Below is the page URL where I get this issue (sometimes) after inactivity.

http://muzicvue.com/2015/12/25/kung-fu-panda-3-official-trailer-2-2016-jack-black-angelina-jolie-animated-movie-hd/

Also on home page http://muzicvue.com/

I already purchased "PREMIUM" licence.

Thanks

Alex

JW Player Support Agent  
0 rated :

Hi, there.

That is strange – I’m able to reproduce your issue on your site in Firefox and Safari, but not in Chrome. Does the same thing happen when you embed the player on a reproduction test page, like detailed in this support article?

Please let me know. Thanks!

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