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Audio Mode black control on Mobile device


Hi all!

I set up JW player on audio mode (height: 40) in my website. It work perfect on PC browser but on mobile device browser, its control bar turn black. How can I fix this?

My website: http://canthotv.vn/category/radio/

Thank you very much!

5 Community Answers

Alex

JW Player Support Agent  
0 rated :

Hi, there.

My name is Alex and I am one of the Support Engineers at JW Player. I will be more than happy to assist you with your questions.

What mobile device and operating system are you testing this on? I can confirm that the player is behaving as expected on an iPhone and iPad.

On the iPhone, beginning playback will result in the player taking over the whole phone screen. This is expected behavior because iOS does not allow inline media on the iPhone.

On the iPad, the player looks and behaves just like it does on a desktop browser and plays inline.

Thank you.

nguyenlinh Le

User  
0 rated :

Hi Alex. I tested on WP 8.1 with IE10 on Lumia 930. When I clicked on a single post, I only saw black control bar.

You can see images below:

https://drive.google.com/file/d/0B4wg20xX7KNhemIwOG5ldkJXWDA/view?usp=sharing


Alex

JW Player Support Agent  
1 rated :

Hi, there.

Our player does not support Windows Phone. You can read more about the browsers and devices we support, along with the media formats supported in those browsers and devices, on the following support articles:

Browser & Device Reference
Media Format Reference

Thank you.

nguyenlinh Le

User  
0 rated :

Thanks you, Alex.

Alex

JW Player Support Agent  
0 rated :

Not a problem!

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