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getVisualQuality not work in version 7.2.4

.getVisualQuality() returns undefined again.

1 Community Answers


JW Player Support Agent  
0 rated :

I am not able to reproduce this on my side, as I see a response for .getVisualQuality() while an HLS video is playing. Please note that .getVisualQuality() will only work for streaming media formats, not MP4s. What kind of video are you using?

Can you provide reproduction steps and a link to a test page? Please see for more details on the details we like to see in a reproduction page.

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