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Video loading slow and frequently re-buffering


On our website, we use your last version of player 7.2.x (thanks to cdn).

Some visitors note that your player is slow at the first loading. Our videos start after 5 to 15 seconds.
I try two implementation Dynamic RTMP Streaming (with smil file) and HTTP Downloading but we have the same problem.
Moreover, with Dynamic RTMP Streaming method, I note that video has frequently re-buffering.

Example with the same video:
-> With additional content ( Dynamic RTMP Streaming )

--> only video ( Dynamic RTMP Streaming )

--> only video (HTTP Downloading)

I try to improve the rtmp.buffering at 6 ( but our videos feel to start later.

Do you have a method or tool to detected and tracked these problems ?
Could you give advice to improve performance player on our website ?

Could you tell me if HTTP Downloading is faster than Dynamic RTMP Streaming ?

Any comment will be appreciated!

Our videos are stored in Limelight.
Os/Browser : Mac with Safari

1 Community Answers


JW Player Support Agent  
0 rated :


Of all the streams you have provided, the HTTP download loaded the stream the fastest. I was not able to replicate any of the buffering issues for any of the streams on my end.

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