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JW Player for wordpress and closed captions

Does JW player plugin for WordPress support the following features:
1- Adding closed captions for Arabic language.
2- Displaying the closed captions by default without having to manually click the CC button.
3- Customizing the captions font family and size and the possibility of using web fonts.
4- Embedding youtube videos and using the features mentioned above.

Thank you

1 Community Answers


JW Player Support Agent  
0 rated :

Hi, there.

My name is Alex and I am one of the Support Engineers at JW Player. I will be more than happy to assist you with your questions.

The beta version of our new Wordpress plugin supports using players and content that you would configure on your Account Dashboard, so you would be able to add captions that way.

1) Arabic is a support language for captions in our player. Note your VTT files should be saved using UTF8 encoding in order to correctly display special characters (accents, but also e.g. Arab, Chinese, Russian). If these files are not stored and served using UTF8 encoding, rendering issues will likely occur. Please see our Adding Closed Captions support article for more information.

2) There is not yet a way in our Account Dashboard user interface to have the captions automatically display when the content begins playback. You can use our JavaScript API, however, to switch the captions on when the content begins. The code would look like this:

jwplayer().on("play", function() {

3) Please see our Styling Captions for FCC Compliance support article for information on how you can format your captions, including changing the font.

4) You can embed YouTube videos with our player. The stipulation with YouTube videos and captions, however, are that you can’t side-load captions for YouTube videos using the Wordpress plugin. You can if you don’t use the Wordpress plugin and embed the content using our Basic Video Embed code, however.

Please let me know if you need any more help or have any other questions.

Thank you!

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