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JWP 7 vs JWP 6 - invalid license key error with some browsers


Hi all,
I have problems with my purchased PREMIUM jwplayer

I have HLS stream (m3u8).
I configure jwplayer 7 version (last 7.2.4)
With desktop browser OK, I can see the video stream (jwplayer start with flashi implementation)
With ios phone OK
With android phone OK only for NON-STOCK-Browser
If I try with Browser Stock jwplayer render the “Invalid License Key” error message.
I checked several times the implementation and try with various parameters combinations but the result is ever the same…” Invalid License Key”
If I try with an android stock browser on your JW Player Stream Tester all is ok…. I can see the hls video …and this setup implementation is one of those that I have already tried ....what version is jwplayer library of this page?
BUT
If I try with jwplayer 6…. Also android stock browser can see the video…. And I ask you why???
Jwplayer 7 has certainly many improvements, but why there are these problems with some browsers that version 6 not have?
I wonder if you are aware of this matter and in this case why you don’t highlight this? why you do not correct this bug?

Please let me know, I asked several times in other post but I didn’t have answers.
I’m not using free version and I think I'm entitled to an explanation

Thanks

1 Community Answers

Alex

JW Player Support Agent  
0 rated :

Hi, Alberto.

It looks like you also emailed this issue into us and I just replied. Please check your email and reply there.

Thanks!

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