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Fullscreen in an iFrame Not Working in IE9 & IE10

I am unable to get JW Player to go fullscreen in IE9 & IE10 when using an iframe.

I have included the allowfullscreen tag in the iframe, but it still doesn't work:
<iframe src="player.html" width="640" height="360" allowfullscreen></iframe>

I even told the player to make Flash primary as I know IE sometimes has trouble with HTML5 players in iframes.

Here is my test player if you want to see for yourself:
http://meghananderic.com/jwplayer/

Any help would be appreciated.

5 Community Answers

Up Down

Alex

JW Player Support Agent  
0 rated :

Hi, there.

It looks like your main page is only an <iframe> element, but your iFrame’s page doesn’t have <html> tags. Can you please add all of these elements to your pages, and also include <!DOCTYPE html> to the top of your page so it ensures compatibility with HTML5-specific enhancements?

Thanks.

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test867

User  
0 rated :

Oops, sorry about that.

I quickly threw that page together this afternoon as I wanted to confirm that it wasn't any code on my page that was causing the issue.

I have added the appropriate tags in, and ran it through the W3C validator and the issue is still occurring.

Up Down

Alex

JW Player Support Agent  
-1 rated :

I’m sorry to say I don’t think there’s anything we can for you. IE 9 and 10 never natively supported fullscreen. Our player used to work around this with Flash, but it looks like newer version of Flash Player broke this functionality.

Please let me know if you need any more help or have any other questions.

Thank you!

Up Down

test867

User  
0 rated :

Is there anyway this functionality can be restored?

Up Down

Alex

JW Player Support Agent  
0 rated :

Hi, there.

I actually had a conversation regarding this last week and I was told that they would take a look at restoring this functionality, but it would not be a high priority due to the very small marketshare of those two browsers, which is around a combined 3% worldwide in November.

Please let me know if you need any more help or have any other questions.

Thank you!

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