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Player UI work slow with Yotube video embedded


Well, you can see problem on this page in any browser https://support.jwplayer.com/customer/en/portal/articles/1406725-youtube-video-embed?b_id=11850 Player does not reacts properly when you put cursor over video. Also, you can not really see what quality video play right now.

1 Community Answers

Alex

JW Player Support Agent  
1 rated :

Hi, there.

My name is Alex and I am one of the Support Engineers at JW Player. I will be more than happy to assist you with your questions.

Our engineers are aware of both issues and are working on resolutions. Both issues are caused by our use of YouTube’s API for viewing videos and how that interacts with our player. Unfortunately, I do not have a timeframe for either resolution. You can keep an eye on our JW 7 Release Notes page as we post release notes and bug fixes with every new update.

Please let me know if you need any more help or have any other questions.

Thank you!

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