![](https://secure.gravatar.com/avatar/c2f3ab87a7e29391c45d18aa88e7f213?rating=PG&size=50&default=https%3A%2F%2Fcdn.desk.com%2Fassets%2Funknown_user_50-8ad5644bbe6b1bd7454f2ea465f782bd.png)
Mobile player not start
The video is show in ios or android, but when i press play, the video don't start, stay in load mode.
var playerInstance = jwplayer("Clase_getVideoIntro_1");
playerInstance.setup({
file: "http://drvellermed.com/sistema/web/uploads/video_intro/1-test-video-intro.mp4",
width: "100%",
height: "100%",
title: 'Test',
aspectratio: "16:9",
autostart: false,
controls: true,
displaydescription: false,
displaytitle: false,
flashplayer: "//ssl.p.jwpcdn.com/player/v/7.2.3/jwplayer.flash.swf",
ph: 1,
plugins: {"http://assets-jpcust.jwpsrv.com/player/6/6124956/ping.js": {"pixel": "http://content.jwplatform.com/ping.gif"}},
preload: "none",
primary: "html",
repeat: false,
stagevideo: false,
stretching: "uniform"
});
link (user and pass jwplayer)
http://drvellermed.com/sistema/web/frontend_dev.php/video/Clase/1/VideoIntro/video_intro/-_-/-_-/Test