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Cannot load M3U8 crossdomain access denied (video served through S3_+ cloudfront )


Following is the code which uses reference to a manifest (m3u8) file to play the video

jwplayer("myElement").setup({
file: "http://da14wmki20x6p.cloudfront.net/hls/5fdba690a57a097f0e332fa6c92579cbc359e02b3fba69fe72b0be14bbf35aed/hls_5fdba690a57a097f0e332fa6c92579cbc359e02b3fba69fe72b0be14bbf35aed.m3u8?Expires=1448432494&Signature=CAXL2YQ0Icp4dIKlU8Cn46UFSFwuCW9wfyBTfM1lhDGc46GKpU0X1sN0a208Yt7reSvlULvcY0U8bSJioCINp82Di2SVPIEuh7is6qcoCJwRLvkhuLr6I981CAa~e5IoCPhB~IAmTb1534JdJYHoHqyO8NNWOqs5nJ8UpM1~MLn7fQh0LQa~pC3raDHcUQkxXbG1AHBGckmtPLWMguQLsXdrbqFbs5v3IrCJEGGAuatPt1Usuj9MG0cCsrRboGmDjjxS2DFYMeVvkE1sT1U11VUqK9x~Wj45XpVQFF670YmK6i8ADJp-0HUvDD6P1p0rnochjNiMfVXYMti3Y61hfQ__&Key-Pair-Id=APKAIVTKAQ5F4UEZEJBQ",
width: 1000,
height: 800,
controls: true,
displaytitle: true,
displaydescription: true,
});

For video streaming i am using S3 along with cloudfront signed URLs, following is the link to crossdomain.xml which is publicly available

http://da14wmki20x6p.cloudfront.net/crossdomain.xml


I had also tried the crossdomain.xml given on your support http://support.jwplayer.com/customer/portal/articles/1403679-crossdomain-file-loading

But nothing works


If instead of manifest, i provide the direct video link then it works fine. Following code works :

jwplayer("myElement").setup({
file: "http://da14wmki20x6p.cloudfront.net/video_480x360_mp4_h264_1350kbps_30fps_aac_stereo_192kbps_44100hz.mp4?Expires=1480059317&Signature=YwjKMDWJm7zbGrcsi4T1CUbIi82Yz-G53nDmvZZqdc9GShkzyZsIOWihO0dCffunBnASkklupkpt8NUDFXaCcKEYJLxE4kgbF5mL7gBQonwhIX05lsujEgE7Kj4a-NMqjlaZeO7BBooubPhURkQnbrhWjawhSRIhFV2LzCI~HmpqQ6djttnnTlQvSppOc9QnBoJjjAgajIhv6Pv6hH-9VKtDPz~NWH7eG7RorF-ACxN6h5MjROuXMgixdpywcbubC-XIsLjTRMN2cF~ley4jLqx9lTVnb2Q2MBGS-lGZVN4CO~umn-X3liyg2pEieU3cS2zdpqCfZlrFllMw7BQcUA__&Key-Pair-Id=APKAIVTKAQ5F4UEZEJBQ",
width: 1000,
height: 800,
controls: true,
displaytitle: true,
displaydescription: true,
});


I want to use manifest with jwplayer, kindly help me out of this issue

2 Community Answers

George

JW Player Support Agent  
0 rated :

Could you send me the test page that is having the issue?

julian

User  
1 rated :

Hi

I faced the same problem. Have a look at my test page:
http://ec2-52-17-216-182.eu-west-1.compute.amazonaws.com:8090/jw7-hls-api-transcoder-cloudfront.html


Thanks for any advice!

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