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Fixed quality on VoD - Can't select another quality

Hi,
I have JWP configured on VOD but the quality keeps always in 600kbps, either when selecting another.
Is this a bug? Is there anything misconfigured?

I found on the browser's console that the chunk of the selected quality is asked but right after that it asks for the 600kbps chunk.

Here's the URL:

http://vmf.edge-apps.net/embed/vod?vid=16474&hash=4533ddfb2037283f7e88fea92892-1448373922-3f7b4c4c63543e255016a1a360d4

Thanks!

6 Community Answers

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Heidi

JW Player Support Agent  
0 rated :

Hello, please try adding the player resolution for your streams to your manifest and see if that works: http://support.jwplayer.com/customer/en/portal/articles/1430240-hls-adaptive-streaming

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bpravisani

User  
0 rated :

I've added the RESOLUTION parameter to the playlist but still no working:
http://vod.magma.qaotic.net/vod/media/0/4533ddfb2037283f7e88fea92892-1448373922-3f7b4c4c63543e255016a1a360d4/array.smil/Playlist.m3u8

I'm using Wowza 4.3
thanks.

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Heidi

JW Player Support Agent  
0 rated :

Ok I’m looking into it.

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bpravisani

User  
0 rated :

If it helps you, on JWP6 it works fine. The issue appears only on JWP7.

Thanks!

Up Down

Heidi

JW Player Support Agent  
0 rated :

I am able to switch bandwidths in our stream tester, you can check it here while we investigate:
http://demo.jwplayer.com/stream-tester/

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jherrieven

User  
0 rated :

@bpravisani

Maybe try updating to a later version of JW Player - you are currently running 7.0.0 and the latest is 7.2.2.

James

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