7.2.2 self hosted starts only when pressing play twice
Dear all,
the self hosted 7.2.1 works fine, but the new 7.2.2 needs a second press on the play button to load and start...
Dear all,
the self hosted 7.2.1 works fine, but the new 7.2.2 needs a second press on the play button to load and start...
Is your player in Flash mode? Is Chrome throttling your video? Can you send us a link to a reproduction test page?
Please see http://support.jwplayer.com/customer/en/portal/articles/2186238-troubleshooting-creating-a-reproduction-page for more details on creating a reproduction page for us.
Dear Todd,
it's http://www.videtv.de/abn/wpump
Please use VideGast as user and VGast1 as PW.
Cheers,
Alex
Hello Alex,
I’ve tested this in both mobile and desktop and I simply clicked the player once and playback initiated. Are you experiencing this in a specific browser?
Randy
Dear Randy,
it's Firefox 42.0
Cheers,
Alex
@alex.schumacher
This is another bug introduced since JW 7.2.0 following the "speed to load/preload" initiative.
The not-so-obvious workaround for HTML5 rendering is to use fully qualified media URLs (not relative).
James Herrieven
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Hello,
James is correct. We hope to have this addressed soon.
Randy