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JW 7.2 bug

Hi, I'm using cloud player and the new update has a bug for the control function my video is 9min when i try to skip over it start to load slow and have to wait a minute to continue to play the rest of the video but when it get to the end point it continue to go pass 8min. Here is a picture to show what i mean Here the link of the video -

1 Community Answers


JW Player Support Agent  
0 rated :

Hi, there!

It looks like you have startparam: “start” in your code. Pseudo-streaming for Flash is not supported in JW 7 and could potentially cause this issue. I would recommend removing that line and see if the issue still persists.

Please let me know if you need any more help or have any other questions.

Thank you!

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