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upload video

Hi all,
I upload videos using 2 steps platform api (create and then upload).
It works fine but some time I've a strange behaviour.
To be concise I will show you my log
I create the upload url
2015-11-18 12:44:59,703|upload url: //<token>&key=<key>&api_format=json&redirect_address=<redirect_address>&key_in_path=True&redirect_query.content_id=yyy
and then I use it and check for progress (logging the state)...
2015-11-18 12:45:05,176|progress.status -> uploading
2015-11-18 12:45:05,334|progress.status -> uploading
2015-11-18 12:45:06,340|progress.status -> uploading
2015-11-18 12:45:06,973|progress.status -> uploading
2015-11-18 13:06:21,070|progress.status -> uploading
2015-11-18 13:06:21,818|progress.status -> starting
2015-11-18 13:06:23,266|progress.status -> starting
2015-11-18 13:06:23,670|progress.status -> starting

The questions are:
why the state of the progress became 'starting'?
how can I manage that situation in order to complete the upload?

Thank you

1 Community Answers


JW Player Support Agent  
0 rated :

Hello, are you still seeing this issue?

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