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No option to add additional users

I saw this Q&A ( that the option to add new users should be on the left in the account dashboard. However, I see no option for "users" on my accounts dashboard. Any help? All I see is Overview, Password and Billing.

1 Community Answers


JW Player Support Agent  
0 rated :


I’ve escalated the issue with your account, we are conversing with someone else from your company via e-mail.

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