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Eliminate the Loading / Buffer After the AD


We have integrated the self hosted jw player with our google dfp ads account and we add pre roll and mid roll advertising to the content.

Our question is if its possible to eliminate this buffer that happens after the Ad is finished ... is it possible to have a smooth transition from the ad to the video without the user noticing the buffer?

6 Community Answers

Randy

JW Player Support Agent  
0 rated :

Hello,

Typically upon ad completion the video simply begins to play. Sometimes you may notice a buffer in the beginning of playback as the player waits for an ad delivery but this is not something we can influence I am afraid.

Randy

wissam

User  
0 rated :

Hi Randy,
Thank you for your reply, however i don't think thats whats happening on our end. Check the below URL:

http://dcndigital.ae/#/show/205159/the-victorious-daily-ep24-06112015/26660483/205679

notice when the Ad finishes, the player buffers before the video starts to play. Maybe this is a problem in how we have integrated the Google DFP Preroll with JW Player?

Thanks a lot for the support!

Wissam

Randy

JW Player Support Agent  
2 rated :

Hello,

Could you potentially place this on a very basic HTML page with no dynamic elements and send that link to us?

Kindly,

Randy Le’Moine, Web Support Engineer, JW Player
www.jwplayer.com

hany

User  
0 rated :

Hi Randy,

Please check this following:

http://goo.gl/kem4h0

Hany

Randy

JW Player Support Agent  
0 rated :

Hello Hany,

If you try our 7.1.4 release of the player, do you still experience the error? I know with the recent releases we’ve refined our support for GoogIMA.

Kindly,
Randy

Eric

User  
0 rated :

I am having the same issue/problem with my ad insertion from YuMe. After the ad plays, it sometimes takes over a minute to start playing the movie. I'll upgrade the JW Player to see if this helps. When I disable the ads, the movie starts to play immediately.

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