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Removing JWPlayer in IE11 Memory Leak


There is a memory leak in jwPlayer and IE11. Have tried several methods for removing the player:

jwplayer.remove(id);

and other swfobject removal including the memory leak preventing fix:

//This step prevents memory leaks in Internet Explorer
function cleanNode(obj){
for (var i in obj) {
if (typeof obj[i] === "function") {
obj[i] = null;
}
}
}

However, the memory leak still persists. Here is a public link that contains the example.

https://ac0f12b6.srvdir.net

6 Community Answers

brianpandress

User  
0 rated :

I can confirm that this happens for me as well, as far back as IE9. I have attempted the fix above, which does not solve the memory leak, as well as a few other methods, such as removing the data attribute from the video object and using the jwPlayer api to remove/destroy the instance, but the memory that gets used to play the video is never released.

George

JW Player Support Agent  
0 rated :

Hi,

The website is down. Could you send a new test page with the error? Also please specify the content filetype, player rendering mode and player version so we can troubleshoot this further.

eperez

User  
0 rated :

Link: https://9bee98f8.srvdir.net/

eperez N/A

User  
0 rated :

JW Player: 6.5
Content filetype is a live stream: rtmp
Player settings:
wmode: 'transparent',
autostart: 'true',
bufferlength: '2',

George

JW Player Support Agent  
0 rated :

Hi,

We’ve fixed a memory leak in 6.7. So you should probably update (to 6.12 or 7) and confirm that it’s still happening.

kimmo.kangas

User  
0 rated :

Hi,

we are facing this issue still with JW Player 6.12 in IE11 win7. Have others been able to verify the fix?

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