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Live Streaming doesn't work except iOS/Safari

Hi,

I created a simple website with just two JWPlayers. One with an On Demand video (works perfectly both iOS/Safari and Chrome) and another with a live streaming of Extremadura's TV Channel (Spain).

The live streaming only works with iOS/Safari. When I try to play it with Chrome/iE/Firefox it becomes a black poster, without the play button or anything to interact.

Link: http://46.31.56.211/lab_front/JWCemex/CEMEX_live_OD.html

Can you give me a hand?

Thanks so much!

4 Community Answers

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George

JW Player Support Agent  
0 rated :

Hi,

What is the email address associated to the account?

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daniel.alba.bec

User  
0 rated :

Hi George,

The email address is jose.perez.lazcano@abertistelecom.com

I realised that it works only in iOS. I tried with Safari on a MacBook Pro and it doesn't work.

Thanks in advance

Daniel

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George

JW Player Support Agent  
1 rated :

Hi,

The account at:
jose.perez.lazcano@abertistelecom.com

Is a Free account and therefore cannot play HLS.

My test page runs in Chrome just fine. Have a look at the source code to see how I build the players with one library and one key.
http://qa.jwplayer.com/~george/cabello.html

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daniel.alba.bec

User  
0 rated :

Thanks for the answer George.


Daniel

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