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Audio, no video

Help, I am using JWP 7 on Wordpress 4.3.1 and can't get video to play on desktop. Plays Audio, no video… but works fine on iOS.


1 Community Answers


JW Player Support Agent  
0 rated :


It seems your encoding isn’t compatible with Chrome. I tested in Safari and it worked so I re-encoded it using handbrake which can be found here:

I have put together a test page using the new default encoding here:

Hope this helps.

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