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Receive error on mobile devices

I receive the following:

Error loading player: No playable sources found.

I first used version 6.12. I then tried version 7.1.4 with the same result.

It works fine on devices running Flash Player (PC with Firefox Chrome...Chromebook in Chrome browser)

1 Community Answers


JW Player Support Agent  
0 rated :

What type of video are you trying to play? I would expect HLS and MP4s to work on mobile devices, but RTMPs, F4Ms, and FLVs will not, as they require Flash.

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