VAST Tag Video not playing (Ad is skipping)
I am using VAST Tag to play ads in my content. But ad is skipping and play my content video.
Have someone experienced on this issue..?
Thnx in advance
Nishantha
10 Community Answers
Todd
JW Player Support Agent
0
rated :
Are you seeing a valid ad response from your ad network? Does your ad tag work in our Ads Tester at http://demo.jwplayer.com/ad-tester/ ?
Can you post your ad tag here?
atapattu71
User
0
rated :
Yes I tested. It is working fine. As well ad is playing really fine in browser and Ipad simulator. But not in Ipad. It is getting skipped.
Here is my ad tag: http://lycatv.tv/ads/get_vast_tag/57
Randy
JW Player Support Agent
0
rated :
Hello,
Can you confirm your ad creative is working as expected. When I pull the mp4 out of the ad I dont see any video stream. Google Ad tester confirms this as well: (12:24:40 PM) Ad error: AdError 400: There was an error playing the video ad. Caused by: Error: [object MediaError] .
Randy
atapattu71
User
0
rated :
Hi Randy,
Thanks for your reply.
Yes actually ad is working fine. I also tested in Google ad tester with 'https' it is working perfectly without an error.
Nishantha
atapattu71
User
0
rated :
As well I need to know why I need to check in Google ad tester because this is JW Player. I tested my VAST tag video in JW Player tester and it is working perfectly. No errors from it.
http://demo.jwplayer.com/ad-tester/
Randy
JW Player Support Agent
0
rated :
Hello,
We always like to cross reference information for sanity purposes. It may work in one but not the other. Can you provide me with your setup code so I can further investigate?
Thank you,
Randy
atapattu71
User
0
rated :
Hi Randy,
Sorry for the late reply. Here is my code for VAST Tag.
$.getJSON('myAdUrl', function(adv) {
// tag is ad url
tag = 'add url';
jwplayer('player1').setup({
file: rtmp_url,
image: 'myImageUrl',
title: 'Play',
width: '100%',
height: '100%',
skin: 'glow',
autostart: 'true',
primary: 'flash',
logo: {
file: '',
link: ''
},
advertising: {
client: 'vast',
tag: tag,
autoPlay: true,
admessage: 'Ad Message'
}
});
});
Randy
JW Player Support Agent
0
rated :
Hello,
It seems I might be receiving a cross-domain issue with the ad playback. Can you confirm that the crossdomain.xml file is setup correctly and stored within the root of the web server?
Randy
atapattu71
User
0
rated :
Hi Randy,
Actually I am not getting any issue regarding cross-domain. It is working fine and crossdomain.xml is already setup in the root.
Randy
JW Player Support Agent
0
rated :
Hello,
I’ve run this through a fdew ad testers and there seems to be a problem with the ad response. You can test this here: https://developers.google.com/interactive-media-ads/docs/sdks/flash/vastinspector .This may potentially be a problem on the server end or a rights issue.
Randy
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