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On Mac: Error loading player: No playable sources found

Hi, I am developing with JW Player 7 on Windows and everything was great. Then I wanted to test some things on Apple, but had to notice that the player does not play my streams (Wowza RTMP) in all browsers.

On my MacBook, Chrome works fine, Firefox and Safari show this error:
Error loading player: No playable sources found

On Windows, Chrome, Firefox, Safari, IE work fine.

I think it might be a similar issue to this one (, but I cannot open the link in the answer.

I'd be very grateful for an answer or some hints what might be wrong.

2 Community Answers


JW Player Support Agent  
0 rated :

Hey Rolf,

Looks like your referencing a forum post about JW 5 and 6.

Do you have a link to a test site so I can take a look?

If you’d like to keep it private, feel free to e-mail support directly.


0 rated :

I'm very sorry, I panicked a bit there. Turns out I didn't have Flash installed on that device, after installing it everything worked fine.

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