Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Video Preview Image Size

Hello.... My website coder is having trouble getting the preview image size to match the player size? I keep getting black bars around the image. What's best way to rectify this? SITE HERE :

1 Community Answers


JW Player Support Agent  
0 rated :

This can depend primarily on the aspect ratio you use when creating your video (4:3, 16:9, etc.) When using 16:9 I simply crop my splash image in Photoshop using the crop tool and set it to that aspect ratio. Also the stretching parameter will help tailor this fit as well: . The 16:9 ratio calculator helps as well: .


This question has received the maximum number of answers.