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View count and Analytic


Hi i have a problem in terms of view count Although in the last 4 days we have delivered 176 GB of content but the Number showing in analytics page is too low , there is a huge diffrence between our numbers ( Our Metrics Shown in our Page ) and JW analytics page, can some one answer me pls
Thanks

3 Community Answers

Todd

JW Player Support Agent  
0 rated :

I’m working on getting more details from our engineers on this. I will update you when I hear back from them.

Todd

JW Player Support Agent  
0 rated :

I am e-mailing you the two data reports I received from our engineers.

Todd

JW Player Support Agent  
0 rated :

I found where these reports are hiding in the dashboard. Go to Settings > Usage to see these reports directly.

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