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poster image upload

I cannot upload a poster image to the new cloud version of JW player Version 7. I was able to earlier in the day, but now the site just hangs when I click choose and save. The image does not load. IO have tried different browsers and the same issue remains. Any ideas?

3 Community Answers

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sowmya.acharya

User  
0 rated :

I have the same problem.

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Todd

JW Player Support Agent  
0 rated :

Our engineers are aware of this and are currently working on a resolution. I will update you as soon as I know more.

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Todd

JW Player Support Agent  
0 rated :

Our engineers report that this issue has been resolved. I was also able to verify this on my side. Please try your uploads again.

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