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licence key

I got on the black video screen the following error message:
"Error setting up player: missing licence key"
I have a key (version 7.1.0) but I do not know where to enter it
Thanks for you help.

3 Community Answers


JW Player Support Agent  
-1 rated :

The license key needs to be defined in Javascript as jwplayer.key=“your_key_here”; as documented at


0 rated :

That's odd..............

<!DOCTYPE html>
<title>Welcome to nginx!</title>
<!DOCTYPE html>
<title>Live Streaming</title>

<!-- strobe -->
<script type="text/javascript" src="strobe/lib/swfobject.js"></script>
<script type="text/javascript">
var parameters = {
src: "rtmp://",
autoPlay: false,
controlBarAutoHide: false,
playButtonOverlay: true,
showVideoInfoOverlayOnStartUp: true,
optimizeBuffering : false,
initialBufferTime : 0.1,
expandedBufferTime : 0.1,
minContinuousPlayback : 0.1,
poster: "images/poster.png"
, "StrobeMediaPlayback"
, 1024
, 768
, "10.1.0"
, "strobe/expressInstall.swf"
, parameters
, {
allowFullScreen: "true"
, {
name: "StrobeMediaPlayback"

<div id="StrobeMediaPlayback"></div>
<script type="text/javascript" src="jwplayer.js"></script>
<script type="text/javascript">jwplayer.key="IzEqVjRNGbvR6o5C9Fa0V+d5RKsU6WMks6OoUQ==";</script>
<div id="myElement">Loading the player...</div>

<script type="text/javascript">
file: "rtmp://",
height: 480,
width: 720



JW Player Support Agent  
0 rated :

What is odd?

Your JW Player license key is valid, but your RTMP stream is not loading for me in our Stream Tester at at the moment. My suggestion would be to remove that Strobe Media code in case it is conflicting with our player.

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