![](https://secure.gravatar.com/avatar/ab4d1c606df9712c9a09fcf2f05cf02b?rating=PG&size=50&default=https%3A%2F%2Fcdn.desk.com%2Fassets%2Funknown_user_50-8ad5644bbe6b1bd7454f2ea465f782bd.png)
Paid Account downgraded to free account
I see that today you have updated the dashboard. Fine, but when I login now I'm on a JWplayer free account, and I can´t see my 80GB videos uploaded.
I had a free account only for testing purpose, and a JWPlatform account with more that 80GB of videos uploaded on production. Both accounts were associated to the same email. After the dasboard upgrade I was able to login to both accounts independently now it seems you have kind of mixed the accounts and I just can see the free account.
My account is rpamplona@dicom-medios.com . Please fix this soon.