
Paid Account downgraded to free account
I see that today you have updated the dashboard. Fine, but when I login now I'm on a JWplayer free account, and I can´t see my 80GB videos uploaded.
I had a free account only for testing purpose, and a JWPlatform account with more that 80GB of videos uploaded on production. Both accounts were associated to the same email. After the dasboard upgrade I was able to login to both accounts independently now it seems you have kind of mixed the accounts and I just can see the free account.
My account is rpamplona@dicom-medios.com . Please fix this soon.